1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8127042827
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely log you in without needing a password or email. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a strong signal and click on 'send OTP'; if the OTP doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once the updated app is installed, you can log in and continue playing. This should resolve any compatibility problems and allow you to access the latest features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus rewards. You cannot withdraw bonus funds at this time.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for in-game activities and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry - your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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