1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8036528721
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. Wait for a reliable signal, then click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within a reasonable time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only allowed for gaming earnings, not for bonus amounts or other rewards. This means you can only cash out the money you've earned from playing games, not any extra bonuses or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a mandatory step in the process. By doing so, you will ensure a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, users may occasionally experience delays in payment processing, requiring a wait of up to 24 hours. This can impact overall completion time for some users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our user-friendly interface and intuitive design make navigation a breeze, whether you're an experienced player or a newcomer to online casinos. Our top priority is ensuring the security and protection of your personal information and transactions, so we utilize cutting-edge cryptographic technologies to safeguard your data. This means that all sensitive information is encrypted and protected from unauthorized access, giving you peace of mind as you play. Additionally, our system is designed with multiple layers of security to prevent any potential threats, allowing you to focus on what matters most - having fun and potentially winning big. With our commitment to security and protection, you can trust that your online gaming experience will be safe, secure, and enjoyable.
At 1ace, customer satisfaction is our top priority. We provide a range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies, ensuring secure and hassle-free transactions. Our dedicated support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have, providing an untroubled gaming experience. We understand the importance of security and reliability in online transactions, which is why we have implemented the latest encryption technologies to protect your personal and financial information. Our payment processing system is designed to be fast, secure, and user-friendly, allowing you to deposit and withdraw funds with ease. In addition to our secure payment options, our support team is always available to help with any issues you may encounter. Whether you have a question about a specific game, need assistance with your account, or are experiencing technical difficulties, our team is here to help. We strive to respond to all inquiries promptly and efficiently, ensuring that you can focus on what matters most – enjoying your gaming experience. At 1ace, we are committed to providing a safe, secure, and enjoyable gaming environment for all our players. Our dedicated team is always working to improve and enhance our services, ensuring that you have the best possible experience with us.