1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8852388403
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try again after some time or seek assistance from the app's support system using live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. After reinstalling, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only allowed for earned gaming money, not bonus amounts. This means users can only cash out the money won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes linking your Aadhaar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, there's a possibility for payment delays, which may require a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal request is not showing, don't worry, the money should be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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