1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4074596939
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues, try clicking on the "send OTP" button and wait for the time limit to expire. If you don't receive the OTP, reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should give you access to the latest updates and features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can access your gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Having these details on file will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's process typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occur, extending the wait time to up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, contact the care centre for assistance.
We prioritize your convenience and security by offering a range of secure and rapid deposit and withdrawal methods. These include credit/debit cards, electronic wallets, and bank transfers. Our robust encryption technologies protect your financial transactions and personal data, giving you peace of mind as you play. Our commitment to your security is unwavering, with multiple layers of protection in place to safeguard your information. In addition to our advanced security measures, we also provide dedicated customer support 24 hours a day, 7 days a week. Our team of experts is available to assist you via live chat, email, or phone, ensuring that you never feel isolated or uncertain. Whether you have a question, concern, or need help with a transaction, our support team is always ready to help. With our comprehensive support system, you can focus on enjoying your gaming experience without worrying about the technicalities.
At 1ace, we prioritize the convenience and security of our players, offering a range of safe and protected deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our cutting-edge platform ensures seamless gameplay on mobile and desktop devices, allowing you to access your favorite games at any time and from anywhere. With generous bonuses, a robust loyalty program, and 24/7 customer support, we are committed to providing a top-notch gaming experience. Our dedicated team is always available to assist you with any questions or concerns, ensuring that you can focus on what matters most - winning and having fun. At 1ace, every spin and bet holds the promise of exciting victories and endless entertainment. Join us today and discover the thrill of our games, where the excitement is always palpable and the possibilities are endless. With our user-friendly interface and extensive game selection, you'll be able to enjoy a unique and immersive gaming experience that will keep you coming back for more.