1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5393693130
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) to be sent to your number, which you need to verify for successful login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If an OTP doesn't arrive after a reasonable time, you can try clicking "send OTP" again. If issues persist, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This update should now allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming activities, and not for bonus funds collected. This means you can only withdraw money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings within the gaming platform, and not withdraw them. The funds earned from playing games with the bonus amount, however, are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our friendly website ensures a seamless navigation experience, while our robust mobile app allows you to take the excitement with you wherever you go. We prioritize your convenience and security, offering a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. Additionally, our 24/7 customer support team is always ready to assist you, ensuring a hassle-free experience. Join 1ace today and elevate your gaming adventures with unparalleled bonuses, continuous promotions, and a loyalty program that rewards you for every spin and bet. Enter a world of endless possibilities and let the winning streak begin!
At 1ace, we understand the importance of seamless transactions, which is why we offer a range of secure deposit and withdrawal methods. Our users can choose from popular options such as credit cards, e-wallets, and bank transfers to ensure a smooth and rapid management of their funds. Our customer support team is available 24/7, dedicated to providing assistance whenever needed. In addition to our secure and efficient payment options, we also offer generous bonuses and continuous promotions to our users. Our commitment to fair play and transparency has set a new standard for excellence in online gaming. Join us today and embark on an exciting journey filled with thrilling victories and limitless possibilities.