1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0052991853
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal to come through. If you don't receive an OTP after clicking "send", contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you're using the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are only possible from earned gaming funds, not from bonus collections. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes around 30 minutes to 3 hours due to its fast and stable services. However, occasional delays in payments may cause users to wait up to 24 hours beyond the initial process completion. This timeframe may vary depending on the specific circumstances of the delayed payment.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games, but not the bonus amount itself. The bonus funds are exclusive to gaming and cannot be withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
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