1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9710010861
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal and wait until you receive a proper connection. If you still haven't received the OTP after some time, click "send OTP" again. If the OTP still doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earned gaming money, and bonus collected funds cannot be withdrawn. This means users can only access the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, which typically takes between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, resulting in a wait time of up to 24 hours. This delay may happen when the payment processing takes longer than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by others. You can withdraw the funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from games played with the bonus can be withdrawn as per usual.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can seek assistance from their customer care centre.
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