1ace

1ace App support

Contact
+91 3632005119

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, simply open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This eliminates the need for a password or email login, making the process simpler and quicker.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If the signal is weak, click "send OTP" again until you receive a proper response. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can easily log in and start playing. This should resolve any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming, and bonus funds are not eligible for withdrawal. This allows users to cash out their actual gaming winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Having these details saved will facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for quick processing, with transactions typically taking 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for processing to be completed. This delay can happen despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games with the bonus amount. The bonus funds themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, the money will be credited to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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