1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4526866414
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a confirmation after clicking "send OTP," and if you don't receive it within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to shift your account. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You can then log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible from gaming earnings, and not from bonus amounts collected. This allows users to access their earned gaming money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay may impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. This restriction applies to the bonus earnings specifically, not the funds earned through gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of our generous bonuses, loyalty rewards, and exceptional 24/7 customer support. Immerse yourself in a world of excitement and potential winnings by experiencing the best online games at 1ace!
We take pride in providing exceptional services, including 24/7 customer support to help you with any questions or concerns. Our team is available around the clock, seven days a week, to ensure that you receive timely and personalized assistance. To provide you with maximum convenience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This ensures that your transactions are not only quick and secure but also hassle-free. In addition, our website utilizes the latest encryption technologies to safeguard your personal and financial information. This means that all data transmitted between your device and our servers is scrambled and protected from unauthorized access, giving you peace of mind when conducting business with us. With 1ace, you can trust that your sensitive information is in good hands, and that your transactions are always secure and compliant with industry standards.