1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5043776263
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your mobile number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To ensure the OTP is sent successfully, first check your internet connection for a strong signal. If the signal is strong, click on "send OTP" and wait for the designated time. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This will ensure you have the most recent version and can access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. This means users can only withdraw money they've earned through actual gameplay, not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are filled and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This payment delay can extend the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned through gameplay using the bonus, but not the bonus itself. This means you can access the money you've won, but the initial bonus amount remains exclusive to gaming.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history for your withdrawal request. If it fails, don't worry - the money should be added to your wallet account within 24 hours. If it still doesn't work, contact their care centre for assistance.
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