1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8484600438
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account without needing a password or email. This simplified login process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, try clicking on "send OTP" again and wait for a response. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstallation, download the latest version of the app, which should fix the problem and allow you to log in and play smoothly. This will ensure you have access to the updated app and its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal amounts. Withdrawals are only available for money earned from gaming, not bonus amounts collected. You can withdraw your gaming earnings once you've accumulated a balance of at least Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can be frustrating, but it's essential to note that it's not a standard part of the normal processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds are withdrawable. Earnings from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
The importance of continuous financial transactions is well understood, which is why 1ace supports multiple secure deposit and withdrawal methods. This includes credit/debit cards, electronic wallets, and bank transfers, ensuring that your funds are always safe and easily accessible. Our user-friendly platform has been designed to seamlessly function on both mobile devices and desktops, allowing you to enjoy the thrill of gaming at any time and from any location.
At 1ace, we are committed to providing a secure and uninterrupted environment for our players. We understand the importance of easy and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to different preferences. Our players can choose from traditional options such as credit and debit cards, as well as electronic wallets like PayPal and Skrill. We also accept cryptocurrencies, making it easy for players to manage their finances seamlessly. Our platform is equipped with high-level security measures to safeguard our players' personal and financial information. We take the protection of our players' data very seriously, using state-of-the-art encryption and other advanced technologies to ensure that all transactions are secure and confidential. With our robust security system in place, players can focus on what matters most - enjoying the gaming experience.