1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8061485540
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP after a suitable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If the number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will enable a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The minimum withdrawal amount in this app is Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can monetize their gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays may occur, causing payment processing to take up to 24 hours. This variability can impact the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds won using the bonus amount in games. This means the bonus earnings themselves are non-withdrawable, but winnings from them are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
In addition to our diverse library of games, 1ace provides top-notch services, including 24/7 customer support, ensuring that help is always just a click away. Our platform offers secure deposit and withdrawal methods, ranging from traditional credit and debit cards to cutting-edge payment systems, such as electronic wallets and cryptocurrencies, ensuring fast and hassle-free transactions. Our customer support team is available around the clock, 7 days a week, to address any questions or concerns players may have. Whether it's assistance with a specific game, help with account management, or guidance on how to make a deposit or withdrawal, our team is dedicated to providing prompt and effective support. Our payment methods are designed to be convenient and secure, allowing players to deposit and withdraw funds with ease. We accept a wide range of payment options, including credit and debit cards, e-wallets, and cryptocurrencies, ensuring that players can fund their accounts and withdraw their winnings quickly and easily. With 1ace, players can enjoy a seamless and secure gaming experience, knowing that our team is always available to help and that their transactions are protected by the latest security measures.
Our friendly and user-friendly platform ensures a seamless navigation experience, allowing you to focus on the fun. Take advantage of high-quality graphics and immersive sound effects that transform each game into a thrilling adventure. For added convenience, we offer support for a range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies. This ensures that your transactions are fast, secure, and hassle-free, giving you peace of mind as you enjoy your gaming experience. With our platform, you can rest assured that your financial transactions are protected and processed quickly, so you can get back to what matters most - having a great time playing your favorite games.