1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4676664335
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This passwordless login method allows easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" again. If you don't receive the OTP within the time limit, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to complete the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawn funds can only come from gaming earnings, with bonus money being non-withdrawable. This means you can only cash out the money you've earned through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is a temporary inconvenience that can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you experience further delays, you can seek assistance from their care centre for support.
Our flawless deposit and withdrawal methods allow you to manage your funds with ease and confidence. We provide support for a wide range of payment options, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring quick and secure transactions. This flexibility enables you to make payments and access your funds whenever and wherever you need to. In addition, 1ace is committed to delivering top-notch customer service, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or concerns you may have, providing prompt and helpful responses to ensure that you have a seamless and stress-free experience. Whether you're experiencing technical issues or need guidance on how to use our services, we're here to help, always with a focus on your satisfaction and peace of mind.
At 1ace, we provide 24/7 customer support, ready to assist you with any questions or issues you may have. Our dedicated team is always available to help you navigate through any challenges you may encounter while playing. In addition to our exceptional customer service, we also offer exciting promotions and loyalty programs designed to enhance your gaming experience and provide you with additional opportunities to win. Our promotions are carefully crafted to give you more chances to succeed and increase your chances of winning big. By joining 1ace today, you'll unlock a world of endless entertainment and unlimited opportunities to get rich. With our platform, you'll have access to a wide range of games and features that will keep you engaged and excited. Whether you're a seasoned player or just starting out, we're committed to providing you with an unforgettable experience. So why wait? Join 1ace now and start exploring a world of limitless possibilities. Our team is ready to welcome you and help you get started on your gaming journey.