1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0353473099
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) will authenticate your login. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still receive a weak signal, click "send OTP" and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned money from gaming, as bonus amounts cannot be withdrawn. This means users can only access funds earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank account information. This is a mandatory step for a seamless experience. Saving these details will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the overall time from 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time up to 24 hours. This may cause minor delays in completing the process within the initially estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds within your gaming account, and you cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but your winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
1ace offers a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are both secure and rapid. The company prioritizes the safety and efficiency of its transactions, allowing players to focus on their gaming experience without worrying about the technical details. In addition to its comprehensive payment options, 1ace also provides dedicated customer support 24 hours a day, 7 days a week. The team is always available to assist with any questions or issues that may arise, providing players with a hassle-free experience from the moment they start playing. Whether it's a query about a specific game, a problem with a deposit or withdrawal, or simply a general question about the platform, the 1ace support team is always on hand to offer help and guidance.
At 1ace, we prioritize a clean and transparent gaming experience, utilizing cutting-edge cryptography technologies and reputable game providers to ensure that your gaming activities are protected and unbiased. Our commitment to fair play and security allows you to focus on what matters most - having fun and enjoying the thrill of the game. By joining our vibrant community, you'll be rewarded with generous welcome bonuses, ongoing promotions, and loyalty rewards that enhance your gaming journey. Our platform is designed to provide a seamless and enjoyable experience, with easy navigation, reliable gameplay, and exceptional customer support. At 1ace, we believe that gaming should be a safe and enjoyable experience for everyone. That's why we've implemented robust security measures to protect your personal and financial information, ensuring that your transactions are secure and your data is protected. As a valued member of our community, you'll have access to a wide range of games, including slots, table games, and live dealer options. Our games are regularly audited and tested to ensure fairness and randomness, giving you the confidence to play with ease. So why wait? Join the 1ace community today and start experiencing the thrill of gaming in a safe, secure, and entertaining environment. With our generous bonuses, promotions, and loyalty rewards, you'll be playing like a pro in no time.