1ace

1ace App support

Contact
+91 4650590623

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection and wait for a strong signal to appear. If you still don't receive an OTP, click "send OTP" again and wait. If the OTP doesn't arrive within the time limit, you can reach out to the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number first. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to initiate the account transfer process.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app, then you should be able to log in and start playing. This update should resolve any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. This means users can only cash out the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhaar card, UPI information, and all bank details. This ensures a seamless and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, making it efficient. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may be an isolated issue, but it's essential to be aware of the potential wait time for payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus funds are eligible for withdrawal. The bonus itself remains locked and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If your withdrawal is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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