1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5167964377
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in securely without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," check again after the allotted time has passed. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing without any problems. This should fix any compatibility or functionality issues with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds not being redeemable. This means users can only withdraw the money they've earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait to up to 24 hours in some cases. This discrepancy highlights a trade-off between convenience and processing speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings and check your transaction history for your withdrawal request. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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