1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5132164431
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP after clicking "send", wait for the allotted time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should now allow you to log in and play without problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for money earned through gaming activities, not bonus amounts. The earned money can be withdrawn once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes, but in some cases, the process can take up to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing with the bonus amount. Any bonus earnings will be available for withdrawal after meeting the gaming requirements.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not working, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
1ace is committed to providing a secure and uninterrupted gaming experience. To ensure a seamless process, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This allows customers to easily fund their accounts and withdraw their winnings without any hassle. Our cutting-edge SSL encryption technology guarantees that all personal and financial information is securely protected. This means that customers can rest assured that their sensitive data is safe from unauthorized access and malware attacks. With our robust security measures in place, customers can focus on enjoying their gaming experience without worrying about the safety of their personal and financial information. By choosing 1ace, customers can enjoy a secure and reliable gaming experience that meets the highest standards of security and integrity. Our commitment to providing a safe and enjoyable gaming environment is unwavering, and we will continue to invest in the latest technology and security measures to ensure that our customers' experience is always secure and uninterrupted.
Beyond our extensive library of games, 1ace offers exclusive bonuses, promotions, and a rewarding loyalty program to keep the excitement going. Whether you're an experienced gamer or a newcomer, our 24/7 customer support team is always available to assist you with any questions or concerns. With our dedicated team at your service, you can rest assured that you'll have a seamless and enjoyable gaming experience. As a valued member of the 1ace community, you'll have access to a range of benefits that will enhance your online gaming experience. From generous bonuses and promotions to exciting loyalty rewards, we're committed to providing a unique and engaging experience that will keep you coming back for more. At 1ace, we understand that every gamer is unique, and that's why we're dedicated to providing a personalized experience that meets your individual needs. Our team of experts is always available to help you navigate our games and features, ensuring that you have a smooth and enjoyable experience. Whether you're looking for advice on how to improve your gaming skills or need help troubleshooting an issue, our support team is always here to help. So why wait? Join 1ace today and discover why we're the ideal destination for online gamers from around the world. With our extensive library of games, exclusive bonuses, and rewarding loyalty program, you'll be spoiled for choice and guaranteed a thrilling online gaming experience.