1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3466153248
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your phone. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still encounter issues, try clicking on the "send OTP" option again and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please submit your proper KYC details through email to update your account information. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus amounts collected. This means users can only withdraw their actual gaming earnings, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are intended for gaming purposes only and cannot be withdrawn by anyone other than yourself. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring that your gaming experience remains smooth and enjoyable. With 1ace, join us in exploring a world of entertainment, claiming generous bonuses, and testing your luck to win big!
At 1ace, we offer not only an impressive selection of games and secure payment options, but also attractive bonuses and promotions to enhance your gaming journey. Our dedicated customer support team is available 24/7, providing assistance and addressing any questions or concerns you may have, ensuring a smooth and enjoyable experience. With our commitment to providing the best possible service, we strive to create a welcoming and inclusive environment for all our players. Our team is always available to help, whether you need guidance on a particular game, assistance with a deposit or withdrawal, or simply have a question about our offers and promotions. In addition to our comprehensive support, we also offer a range of bonuses and promotions designed to reward our players and enhance their gaming experience. From welcome bonuses to loyalty rewards, we have a variety of incentives to help you get the most out of your time at 1ace. By joining us today, you'll have access to a world of endless entertainment and potential rewards. With new games and promotions added regularly, there's always something new to look forward to. So why wait? Join the 1ace community today and start exploring the infinite possibilities of our platform!