1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3478851422
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. If you're unable to receive the OTP after waiting, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the transfer process. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app seamlessly. After the update, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonuses cannot be withdrawn. This means users can only cash out their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some transactions can take as little as 30 minutes. However, occasional delays in payment processing may require a wait of up to 24 hours. Overall, the app's efficiency is generally consistent, but payment processing times can be unpredictable.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only eligible for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, navigate to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
At 1ace, your convenience and security are our top priorities. We offer support for a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies. Our robust security measures ensure that your transactions are secure and your personal information remains confidential. We understand the importance of prompt and reliable support, which is why we provide 24/7 customer service, ensuring that you can get help whenever you need it. Our team is dedicated to resolving any issues you may encounter, so you can focus on enjoying your gaming experience. To make your journey even more rewarding, we offer generous bonuses and regular promotions. Whether you're a seasoned gamer or just starting out, we strive to provide an exceptional gaming experience that keeps you coming back for more. Join us at 1ace today and discover why we're the preferred choice for online gaming around the world. Our commitment to your satisfaction is unparalleled, and we're confident that you'll find everything you need to have a great time playing with us.
Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Whether you're a new player or a seasoned veteran, our team is always ready to help you navigate any issues that may arise, allowing you to focus on what matters most - having fun. Join 1ace today and experience the thrill of a unique gaming adventure, complete with generous bonuses and rewards that will keep you coming back for more. With our extensive library of games, you'll never be short on options, and our team is always working to add new titles and features to keep your experience fresh and exciting. So why wait? Sign up now and discover a world of entertainment and excitement, all from the comfort of your own home. Our customer support team is just a click away, ready to answer any questions and provide assistance whenever you need it.