1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 8889898560
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in. You can now access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a signal and then click to send the OTP, and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can access your hard-earned rewards, but not any bonus credit.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which should include saving your Aadhaar card, UPI information, and bank details. This is a necessary step for the app to verify and authenticate your identity. Please ensure all these details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved, contact their care centre for assistance.
Our platform was designed with the user's convenience in mind, featuring intuitive navigation and flawless gameplay. Take advantage of cutting-edge graphics and smooth performance on both mobile and desktop devices. To enhance your gaming experience, we offer attractive bonuses, loyalty rewards, and regular promotions.
The 1ace platform offers a captivating gaming experience, but that's not all. We're committed to responsible gaming, providing you with the necessary tools and resources to ensure a safe and enjoyable gaming experience. Our platform is designed to help you set limits and maintain control over your gaming, so you can focus on having fun without worrying about your well-being. By joining us at 1ace today, you'll not only discover an unparalleled gaming emotion but also gain access to lucrative bonuses and the chance to win big from the comfort of your own home. Our platform is constantly updated with new games, promotions, and features, ensuring that you'll never get bored or lose interest. As a responsible gaming platform, we're dedicated to promoting a healthy and balanced gaming experience. We're committed to providing you with the support and resources you need to make informed decisions about your gaming habits. Our friendly and knowledgeable customer support team is always available to help you with any questions or concerns you may have. So why wait? Join us at 1ace today and experience the thrill of responsible gaming. With our commitment to safety, security, and fun, you can be sure that you're in good hands.