1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7827954574
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to the customer support team via email to initiate the account transfer process. This will help shift your account to the new contact information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should allow you to access the new features and functionality of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can't withdraw bonus rewards, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved within this app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours to complete. However, occasional delays in payment processing can extend the wait time to up to 24 hours. This may cause a temporary disruption to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds are withdrawable. Earnings from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace offers secure and flexible deposit and withdrawal methods, accommodating a wide range of payment options including credit and debit cards, e-wallets, and cryptocurrencies. The safety and security of the player is our top priority, with advanced cryptography technologies implemented to protect personal and financial information. Our team is committed to ensuring a seamless and enjoyable gaming experience, and we have a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a specific aspect of our platform, our support team is here to help, providing prompt and effective solutions to get you back to playing quickly and efficiently.
To elevate your gaming experience to new heights, we offer a range of exciting bonuses, promotions, and loyalty rewards. Whether you're a seasoned gamer or just starting out in the world of gaming, our dedicated customer support team is available 24/7 to assist you every step of the way. Our team of experts is committed to providing you with a seamless and enjoyable gaming experience, offering guidance and assistance whenever you need it. From troubleshooting technical issues to helping you navigate our extensive game library, we're here to ensure that your gaming experience is nothing short of exceptional. Join 1ace today and embark on an thrilling adventure filled with endless entertainment and big wins. With our platform, you'll have access to a vast array of games, from classic favorites to the latest releases. Plus, with our loyalty program, you'll be rewarded for your loyalty and commitment to our community. So why wait? Sign up now and start your journey to gaming greatness with 1ace. Our team is ready to welcome you and help you achieve your gaming goals.