1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4300972353
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in seamlessly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variability can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself has restrictions, but winnings from it do not.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
Join 1ace today and embark on an extraordinary online gaming adventure, where excitement and rewards await at every step.
At Na 1ace, we prioritize convenience and security, providing a range of deposit and withdrawal methods to cater to all our players' needs. Our platform offers a variety of options, including traditional banking methods, credit and debit cards, e-wallets, and even cryptocurrencies, making it easy for you to manage your funds without hassle. Our cutting-edge cryptography technology ensures that every transaction is secure, giving you peace of mind and allowing you to focus on enjoying our games. With our user-friendly interface, you can easily access all your financial information and make transactions with confidence. Whether you prefer the familiarity of traditional banking methods or the convenience of digital payment options, we have a solution that suits your needs. Our commitment to security and convenience means you can play with confidence, knowing that your transactions are protected and your personal and financial information is safe. As a valued player, you can rest assured that your funds are in good hands. Our team is dedicated to providing a seamless and secure gaming experience, and we're always looking for ways to improve and expand our payment options to meet your evolving needs. So why wait? Join us today and start enjoying a hassle-free gaming experience with Na 1ace.