1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6520918432
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your number. This will securely log you in without requiring a password or email. You can now easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the app store. This should allow you to log in and play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you cannot withdraw bonus money collected, only the earnings from gaming. Withdrawn amounts are limited to the money earned through gaming, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To use the app, you must complete and submit all required KYC details, including saving your Aadhaar card, UPI, and bank details. This information is necessary to verify and authenticate your identity within the app. Ensuring accurate and up-to-date information will facilitate a smooth user experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This may add an extra layer of uncertainty to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from their customer care centre.
In addition to our diverse range of games and flexible payment options, 1ace boasts a robust customer support system available 24/7, ready to assist you with any questions or issues you may have. Our commitment to a clean and responsible gaming environment ensures that all players can enjoy our services in a safe and regulated atmosphere. This dedication to player satisfaction is reflected in our extensive support network, which is always available to help resolve any concerns or problems that may arise. From the moment you join our online casino, you can be confident that you're in good hands. Our support team is comprised of experienced and knowledgeable professionals who are trained to address a wide range of issues, from game-related questions to technical problems. They are available around the clock, seven days a week, to provide personalized assistance and ensure that your experience with us is seamless and enjoyable. At 1ace, we understand the importance of maintaining a secure and trusted online environment. That's why we've implemented robust security measures to protect your personal and financial information. Our website is fully encrypted, and we use the latest encryption technology to safeguard your transactions and data. By choosing 1ace as your online casino, you can be sure that you're playing in a fair and transparent environment. Our games are regularly audited and tested to ensure that they are fair and unpredictable, and we adhere to the highest industry standards for responsible gaming. So why wait? Join the 1ace community today and discover why so many players have made us their online casino of choice. With our commitment to excellent customer support, secure and regulated gaming, and a diverse range of games and payment options, you can be confident that you're in for an exceptional gaming experience.
Our user-friendly interface ensures a seamless navigation experience, allowing you to dive right into the action. We cater to players from all around the world, providing support in multiple languages and currencies. You can effortlessly deposit and withdraw your winnings with our extensive range of payment options, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. This ensures a secure and hassle-free transaction process, giving you more time to focus on your gaming experience.