1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2151000379
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should allow you to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can only withdraw earnings from their actual gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details in this app, which should include saving your Aadhaar card, UPI information, and bank details. This is a crucial step in the onboarding process. Please ensure you accurately input all necessary information to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait for up to 24 hours. This delay can occur despite the app's overall speed and reliability.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Welcome to 1ace, your premier online casino destination for an unforgettable gaming experience! Dive into a world where cutting-edge technology meets unparalleled entertainment. Our vast library of games offers a diverse range of options, from thrilling slots and classic table games like blackjack and roulette to live craps experiences that bring the excitement of a physical casino straight to your screen. At 1ace, we prioritize your convenience with multiple secure and flexible deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our user-friendly platform ensures a seamless gaming journey, allowing you to focus on the fun. Our 24/7 customer support team is always available to assist with any questions or concerns, and our generous bonuses and personalized promotions are designed to enhance your gaming experience. We're committed to offering you not just a game, but an unforgettable adventure. Join us today and discover why 1ace is the go-to destination for online gaming enthusiasts. With our latest games, promotions, and customer service, we're confident you'll find an experience that exceeds your expectations.
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