1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2109445393
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once verified with an OTP, you'll be logged in without needing a password or email. This secure and convenient login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. After that, click on 'send OTP' and wait for a specified time for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other similar apps. Withdrawals are only possible for earnings from gaming activities, and bonus amounts cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, potentially causing a wait time of up to 24 hours. This delay is an exception to the typical efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned through gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. This bonus money is for gaming use only and not for general withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your settings, as any failed withdrawal requests should be reflected there. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their care centre.
The 1ace platform offers unparalleled customer support, providing assistance 24 hours a day, 7 days a week. This ensures that help is always available whenever you need it, allowing you to focus on your online gaming experience. With a dedicated team of professionals, 1ace is committed to providing timely and effective solutions to any issues that may arise. Join the vibrant 1ace community today and take advantage of our generous welcome bonuses and regular promotions. Our online gaming destination is designed to provide an unforgettable experience, with a wide range of games and exciting opportunities to win. By choosing 1ace, you'll be part of a dynamic and engaging community that's always looking for new ways to enhance your gaming experience. At 1ace, we strive to create an environment that's both fun and rewarding. Our team is dedicated to ensuring that your online gaming experience is seamless and enjoyable, with a focus on providing exceptional customer service and support. We believe that our commitment to excellence sets us apart from other online gaming platforms, and we're confident that you'll find 1ace to be your ultimate destination for online gaming.
At the heart of our operations are security and convenience. We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring quick and secure transactions. Our customers can choose the method that best suits their needs, knowing that their financial information is protected and their transactions are processed efficiently. Our customer support team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions or issues that may arise. Whether it's a problem with a transaction, a question about a specific service, or a concern about a particular feature, our team is dedicated to providing prompt and effective support. We understand that our customers' time is valuable, and we strive to resolve any issues quickly and efficiently, ensuring a hassle-free experience. We take the security of our customers' financial information very seriously. Our systems are designed to protect against unauthorized access, and we employ advanced encryption and secure protocols to ensure that all transactions are processed safely and securely. Our customers can trust that their personal and financial information is protected, and that their transactions are being monitored and controlled by our experienced team. Our goal is to provide a seamless and convenient experience for our customers, from the moment they start using our services to the moment they complete their transactions. We are committed to exceeding their expectations, and we strive to build long-term relationships with our customers based on trust, security, and convenience.