1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4605521276
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure a login. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still experience issues, click "send OTP" again and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to earned gaming funds, and bonus money cannot be withdrawn. This allows users to access their gaming earnings, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This ensures a smooth verification process. Once complete, you can proceed with the next steps in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This can add to the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It is available for withdrawal as winnings from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Transferring and withdrawing funds is hassle-free with our support for a wide range of banking methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about a specific payment method, or simply require guidance on how to get started, our team is always on hand to provide personalized support. Our goal is to make your experience as seamless and stress-free as possible, allowing you to focus on what matters most to you.
At 1ace, we prioritize your security and protection by implementing cutting-edge encryption technologies, allowing you to focus on enjoying your gaming experience with peace of mind. Our advanced encryption methods guarantee the confidentiality and integrity of your data, ensuring that your personal and financial information remains secure. In addition, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. Our team of experts is trained to provide prompt and effective solutions to any problems you may face, ensuring that you can continue to enjoy your gaming experience without interruption. Our commitment to your security and support is unwavering, and we strive to provide the highest level of protection and service to our players. With 1ace, you can trust that your gaming experience will be safe, enjoyable, and hassle-free.