1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8258945083
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, start by opening the app and entering your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal to come through. If you're still unable to receive the OTP after clicking "send," you can wait for a set time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your complete KYC details to customer support via email to facilitate account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and you'll be able to log in and play after the update. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts collected. Users can withdraw the amount they have earned from gaming, but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhar card, UPI, and all relevant bank details within the app. This will complete your KYC (Know Your Customer) details, which are required for the application. All necessary information must be accurately filled and submitted within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If not, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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