1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3459283052
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your phone, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If still experiencing issues, wait for the OTP to be sent and allow the specified time to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawal is only possible for earned gaming money, not bonus amounts. This means you can't access bonus funds as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but some tasks may take up to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur when payment processing is slowed down, extending the overall timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform provides a seamless user experience, allowing you to enjoy your favorite games on both desktop and mobile devices. With a wide range of secure payment options, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, deposits and withdrawals are effortless. We prioritize security, utilizing advanced cryptography technologies to safeguard your personal and financial information.
At 1ace, we are committed to fairness and transparency in all our games. We ensure that our games are powered by top-tier software providers and independently certified by auditors. This guarantees a secure and reliable gaming experience for our players. In addition, our dedicated customer support team is available 24/7 to address any questions or concerns you may have. Whether you need assistance with deposits, withdrawals, or have a query about a game, our team is always ready to help. By joining us at 1ace, you'll gain access to a world of unparalleled entertainment, excitement, and lucrative bonuses. With our wide range of games, generous promotions, and exceptional customer service, you'll never want to leave. So why wait? Sign up with us today and start experiencing the best online gaming has to offer!