1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7006609937
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, first enter your registered mobile number and then verify the OTP (one-time password) received. This process will securely authenticate you without needing a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, ensure a strong internet connection is available. Wait for a reliable signal before proceeding, then click on "send OTP" and wait again. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix the issue and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for collected bonuses. This means you can withdraw the money you've earned from playing, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment processing can impact the overall timeline.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. The bonus earnings themselves are not withdrawable, but the profits from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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