1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5078668922
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) that will be sent to your phone, and you will be logged in. This two-step process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check that your internet connection is stable and strong. Wait for a proper signal to establish itself, then click on "send OTP" and wait for the verification code to be sent. If you don't receive the OTP within the allotted time, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can start playing easily.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are restricted to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw money earned through gaming, not bonuses or other rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing can extend this wait time to up to 24 hours. This delay may occur when payments are not promptly processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, go to your account settings to check your transaction history for the withdrawal request. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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