1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2675584299
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to log in securely without needing a password or email. This simplified process provides easy and hassle-free access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click on send OTP and wait again. If the OTP doesn't arrive after the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If you've changed your number, please email your updated KYC (Know Your Customer) details to our customer support to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version from the store. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, excluding bonus amounts. This means you can't withdraw bonus rewards, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details within the app. This includes saving your Aadhar card, UPI information, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, some users may experience delayed payments, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable, but any winnings from them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their customer care centre for assistance.
Our top priority is the satisfaction of our customers, which is why our dedicated support team is available 24/7, 365 days a year to assist with any questions or concerns. Our team is committed to providing exceptional service, ensuring that every customer interaction is a positive and memorable experience. Join 1ace today and embark on an exciting adventure, where every game offers the chance to win big and every moment is filled with unparalleled entertainment. With our platform, you'll have access to a wide range of thrilling games, each designed to provide an immersive and engaging experience. Our commitment to customer satisfaction is unwavering, and we're dedicated to making sure that every interaction with our team is efficient, effective, and enjoyable. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way, from answering questions about our games to providing guidance on how to get the most out of your experience. So why wait? Join 1ace today and discover a world of excitement and entertainment, where every moment is an opportunity to win big and have a blast. With our dedicated support team and wide range of thrilling games, you'll never be bored or disappointed.
To ensure uninterrupted transactions, 1ace supports a variety of secure deposit and withdrawal methods, including the major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options for those seeking additional anonymity. Our platform is optimized for both desktop and mobile devices, allowing you to enjoy a top-notch gaming experience at any time, from anywhere. Our extensive range of deposit options includes popular credit cards, ensuring that you can easily fund your account using your preferred payment method. Additionally, we offer electronic wallets like PayPal and Skrill, which provide a secure and convenient way to manage your funds. For those who value anonymity, we also support cryptocurrency deposits, offering a level of privacy and security that is unparalleled in the industry. Our platform is designed to be accessible from any device, whether you're using a desktop computer or a mobile device. This means you can enjoy a seamless gaming experience, with easy navigation and quick access to all of our features and games. Whether you're playing on the go or from the comfort of your own home, our platform is optimized to provide a world-class experience that meets your needs. With 1ace, you can play confidently, knowing that your transactions are secure and your personal information is protected. Our commitment to providing a safe and enjoyable gaming experience is unwavering, and we're dedicated to ensuring that your time with us is memorable for all the right reasons.