1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9705701271
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number to initiate the login process. Verify the OTP (one-time password) sent to your number to complete the login. This streamlined process allows you to log in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, try clicking on "send OTP" again after a few moments. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version from the app store. Once updated, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay is an exception to the app's generally swift service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact the care centre for assistance.
1ace is the premier online gaming destination, offering an unparalleled entertainment experience. Our cutting-edge technology sets us apart, providing a seamless and engaging experience for players. The diverse range of games available ensures that there's something for everyone, from classic slots to table games like blackjack and roulette, and even exciting live dealer options. For those who crave the thrill of a real casino, our live dealer games provide an immersive experience, allowing you to interact with professional dealers and other players in real-time. Our video poker options offer a unique and engaging way to play, with a range of variations and themes to keep you entertained. At 1ace, we understand the importance of exceptional customer service. Our dedicated team is always available to assist with any queries or concerns, ensuring that your gaming experience is hassle-free and enjoyable. Whether you're an experienced player or a newcomer to online gaming, we're committed to providing an exceptional experience that exceeds your expectations. With a wide array of games to choose from, 1ace is the ultimate destination for online gaming entertainment. Join us today and discover why we're the go-to destination for gamers of all levels.
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