1ace

1ace App support

Contact
+91 9995266479

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal. If you don't receive the OTP after waiting, try reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can easily access and enjoy the new features.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned money from gaming, not for bonus amounts collected. This means you can only cash out the money you've won, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes storing your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, some users may experience payment delays, requiring them to wait up to 24 hours. This delay can occur despite the app's overall efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history for any updates on your withdrawal request. If the money is not visible within 24 hours, you can contact their care centre for assistance. They will help you resolve the issue and ensure the funds are added to your wallet account.

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