1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2082618738
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active mobile number. If the number has changed, update your correct KYC details via email to our customer support system to facilitate account transfer. This will enable a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts collected. Users can access their earned gaming funds for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a swift process that can be completed between 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can disrupt the expected time frame for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our top priority is the satisfaction of our customers, and that's why we have a dedicated support team available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is committed to providing exceptional service and ensuring that you have the best possible experience with our online games. By joining 1ace today, you'll be able to experience the pinnacle of online gaming excellence, with a wide range of games to choose from and a community of players dedicated to having fun. Whether you're a seasoned gamer or just starting out, we're here to help you every step of the way. So why wait? Join us now and discover a world of online gaming like no other!
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