1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0349444744
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can easily access the app without needing a password or email login. This streamlined login process provides a convenient and secure way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on the "send OTP" option and wait for the verification code to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in some other apps. Withdrawal is only available for earned money from gaming, and bonus funds cannot be withdrawn. This means users can access their winnings, but not any bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are fully completed and submitted within this app, including saving your Aadhar card, UPI information, and all relevant bank details. This information is required for the application process. Your cooperation in providing accurate and complete details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some steps can still take around 30 minutes. However, it's possible for payments to be delayed, requiring a wait of up to 24 hours in such cases. This delay can extend the overall process beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a range of safe deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our robust security measures ensure that your information is protected at all times, giving you peace of mind when making transactions with us.
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