1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0328931465
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in securely. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click on "send OTP" and wait again for the code to arrive. If you don't receive the OTP, you can reach out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed from earnings gained through gaming activities, and not from bonus rewards. This means users can access their hard-earned money but not the bonus amount they received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details through the app, including saving your Aadhaar card, UPI information, and bank details. This information is required for a secure and efficient experience. Failure to do so will delay or prevent further progress in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the funds you win while playing games using the bonus amount. This means the bonus earnings are for gaming purposes only and can't be accessed outside of the game.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our user-friendly interface ensures seamless navigation, while cutting-edge graphics and immersive soundtracks enhance your gaming experience. In addition, our commitment to security and fairness is unwavering, and we utilize the latest encryption technology to safeguard your personal information and transactions. This means that all sensitive data and financial dealings are protected from unauthorized access and tampering. Our deposit and withdrawal options are flexible and hassle-free, accommodating a wide range of payment methods, including major credit cards, electronic wallets, cryptocurrencies, and bank transfers. This flexibility allows you to easily manage your account and conduct transactions with confidence. With our robust security measures in place, you can focus on enjoying your gaming experience, knowing that your personal and financial data are safe and secure.
At 1ace, customer satisfaction is our top priority. We strive to provide a seamless and hassle-free experience for all our players. To ensure the security and convenience of our transactions, we offer a wide range of deposit and withdrawal methods, including the most popular credit cards, e-wallets, and cryptocurrencies. This allows players to choose the method that best suits their needs and preferences, without any complications or delays. Our dedicated support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns players may have. We understand that every player is unique, and we take the time to listen to their needs and respond promptly to their requests. Our goal is to provide an unparalleled level of service, ensuring that our players can focus on what matters most - enjoying their gaming experience without any worries. At 1ace, we recognize the importance of fast and reliable transactions. Our payment systems are designed to be efficient, secure, and user-friendly, allowing players to deposit and withdraw funds quickly and easily. We also offer a variety of currencies and languages to cater to players from all over the world, making it easy for them to access our services and enjoy their favorite games. Our commitment to customer satisfaction is unwavering, and we are constantly working to improve our services and offerings to meet the evolving needs of our players. We believe that by providing a superior gaming experience, we can build long-term relationships with our customers and establish ourselves as a trusted and reputable online gaming destination.