1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1223971951
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for it to be stable. If you don't receive an OTP after the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If the active number hasn't changed, try logging in with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming income, and bonus funds cannot be withdrawn. This means users can only access the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to move forward with the process. Failure to do so will prevent you from continuing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be a variation from the app's usual efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is intended for gaming activities. You can withdraw the funds you've earned from playing games with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's stuck, don't worry - the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from the care centre.
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