1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7246744910
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you've entered the OTP, you'll be logged in without needing a password or email. This convenient login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for the signal to stabilize and then click on send OTP, repeating this step if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once you've updated, you can easily access the app and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other similar apps. Withdrawals are only allowed for earned gaming funds, not bonus amounts. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays may occur, resulting in wait times of up to 24 hours. This delay is typically due to processing issues rather than the app's speed itself.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform, and it cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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