1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1789357141
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be successfully logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can easily start playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, with no option to withdraw bonus amounts. This means you can cash out earnings made through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, payments may occasionally be delayed, potentially prolonging the wait to up to 24 hours. This delay can occur due to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in settings and wait up to 24 hours for the money to be added to your wallet account. If the issue persists, you can contact their care centre for assistance.
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