1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1780491866
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Enter the OTP to verify and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you wait and still don't receive the OTP after the time limit, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, which should allow you to log in and play without any problems. This should bring your app up to date and resolve any compatibility issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming activities, with bonus funds being non-withdrawable. This means users can only access the money they've earned through playing games in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhaar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait time of up to 24 hours. This delay is an exception to the usual efficient processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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