1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1106378298
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to you. This method eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble, wait for the OTP to be sent after clicking "send," and if it doesn't arrive, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the earnings from gaming, not bonus amounts. This means users can access the money they've earned through gaming activities but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally streamline the process from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception, but it can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. However, the money earned from playing games with the bonus can be withdrawn by the user. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Our platform is designed with the convenience and security of the user in mind. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring secure and uninterrupted transactions. Our users can enjoy a seamless and hassle-free experience, knowing that their financial information is protected and their transactions are processed efficiently. In addition to our secure transaction processing, we also prioritize customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether it's a query about a specific payment method or a problem with a transaction, our team is always ready to help. We understand that every user has unique needs and concerns, and we strive to provide personalized support to ensure that our users feel confident and supported throughout their experience with our platform.
Our user-friendly platform ensures a seamless navigation experience, allowing you to explore our vast library of games with ease. We offer support for various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are secure, fast, and convenient. With 24/7 customer support, generous bonuses, and personalized promotions, we are dedicated to providing a safe and enjoyable environment for all. Join us today and embark on a thrilling adventure filled with excitement, rewards, and endless entertainment!