1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 2727715512
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, which will securely authenticate you. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you're still unable to receive the OTP, click on "send OTP" again and wait for the allotted time to pass. If the OTP still doesn't arrive, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. We will then assist you in updating your account information.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems. After updating, you can easily access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, not bonuses. The earned gaming money is the only eligible amount for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will help ensure a smooth and secure experience. Once completed, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings for gaming purposes only, and cannot withdraw them. The bonus funds themselves cannot be withdrawn, but any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
1ace is committed to providing a top-notch service, ensuring the security of its transactions through various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. We also offer rapid processing times so that you can enjoy your winnings without delay. Furthermore, our platform is fully optimized for use on both desktop and mobile devices, allowing you to play anywhere, at any time. Join 1ace today and take advantage of our generous welcome bonuses, loyalty programs, and 24/7 customer support to make your gaming journey unforgettable.
We take pride in offering exceptional services, including 24/7 customer support to assist you at any moment. Our platform is designed to be secure and user-friendly, ensuring a flawless gaming experience. Depositing and withdrawing funds is effortless, with multiple payment options available, including credit/debit cards, electronic wallets, and cryptocurrencies. Additionally, we prioritize fair play and transparency by utilizing advanced cryptographic technology and random number generators (RNGs) to guarantee impartial results.