1ace

1ace App support

Contact
+91 8836400636

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a quick and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To verify, you'll need to check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. Once received, they will assist you in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play seamlessly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the earnings from gaming activities, and users cannot withdraw bonus collected funds. This means users can only cash out the actual rewards earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is required to ensure a smooth and secure experience. Please ensure all necessary details are accurately entered and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when there are issues with processing payments.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can, however, withdraw any winnings earned while playing with the bonus amount. This means the bonus itself cannot be withdrawn, but any profits from using it can be.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you have concerns or issues, you can contact their care centre for assistance.

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