1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0482066325
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number to complete the login process. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you experience issues, click "send OTP" and wait for the verification code to arrive. If the code doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your existing active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should fix any issues and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals can only be made for the money earned from gaming, not bonus amounts. This means users can't withdraw bonus money, only the income they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and relevant bank details. Completing these steps will enable you to access the full functionality of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, some payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay is an exception to the usual quick processing times offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request has been processed. If it's not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Beyond our diverse selection of games, 1ace offers attractive bonuses, a rewarding loyalty program, and 24/7 customer support to assist you whenever you need it. Our dedicated team is always available to help you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. With 1ace, you can enjoy top-notch online gaming from the comfort of your own home. Join us today and experience the thrill of playing with a global community of gamers!
For new players, we offer generous welcome bonuses and ongoing promotions to help our loyal customers maximize their chances of winning. With robust security measures in place, your data and funds are always protected, allowing you to focus on the thrill of the game without worrying about the safety of your online transactions. This means you can concentrate on developing your gaming strategy, making informed decisions, and enjoying the excitement of competing against other players. Our commitment to security ensures that you can trust us with your financial and personal information, giving you peace of mind as you play.