1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2389780696
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you'll need to verify. This eliminates the need for a password or email, making the login process easy and straightforward.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still encounter problems, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the expected time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate a successful account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, higher than what's offered by other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. This means any bonus funds remain separate and cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, typically completing in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This slight delay is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. This money is separate from the bonus itself and can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At 1ace, we prioritize the convenience of our users by providing a range of safe and secure deposit and withdrawal methods, including PayPal, credit/debit cards, and cryptocurrency options. This ensures that transactions are smooth and hassle-free. Our team of customer support professionals is available 24 hours a day, 7 days a week to address any concerns or questions you may have, providing exceptional support around the clock. Whether you need assistance with a transaction, have questions about our services, or simply require guidance, our team is always available to help. We understand the importance of timely and effective support, and we strive to provide a seamless and enjoyable experience for all our users.
We take great pride in providing top-notch customer service, ensuring that all of your questions and concerns are promptly addressed by our team of professional support specialists. Our support team is available 24 hours a day, 7 days a week, and can be reached through live chat and email. We understand the importance of security and protection, and therefore, we employ cutting-edge encryption technology to safeguard your personal and financial information. This advanced technology ensures that your sensitive data is protected from unauthorized access, providing you with peace of mind and confidence in our services.