1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1561188551
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure you have a strong internet connection. If you don't receive the OTP, try waiting and then contacting the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version, and you should be able to log in and play without problems. This should solve the compatibility issues and allow you to access the app's updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned through gaming, and bonus funds cannot be withdrawn. This means you can cash out your winnings, but not the extra rewards or bonuses you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete most processes in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing. This delay is a deviation from the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Customer satisfaction is our top priority, and our dedicated support team is available 24/7 to assist with any questions or concerns. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. At 1ace, we understand the importance of building trust with our players, and we strive to create a welcoming and enjoyable environment for all. By joining our community, you'll have access to a wide range of top-notch online casino games, expertly designed to provide hours of entertainment and excitement. Our team is always here to help, so feel free to reach out whenever you need assistance or have a question.
1ace offers an array of enticing bonuses and promotions to enhance your gaming experience, as well as a rewarding loyalty program for our most dedicated players. This program is designed to recognize and reward our loyal customers, providing them with exclusive benefits and perks that make their gaming experience even more enjoyable. In addition to our loyalty program, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Whether you need help with a particular game feature, or have a question about our promotions and bonuses, our team is always available to provide fast and friendly assistance. This ensures that your time with us is nothing short of exceptional. At 1ace, we are committed to providing an unparalleled gaming experience that is both exciting and rewarding. With our extensive range of games, competitive bonuses, and exceptional customer support, we are confident that you will find everything you need to take your gaming experience to the next level. So why wait? Dive into the world of 1ace today and discover a new level of gaming excitement!