1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3831343082
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After that, verify the OTP (One-Time Password) sent to your mobile number, which will securely authenticate your login. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try clicking on send OTP again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any issues and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and play the app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, users cannot withdraw bonus money, only the earnings from gaming activities. This means that any bonus funds collected must be used within the app or remain as bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps will allow you to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay may extend the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Whether you're a seasoned player or a newcomer, 1ace offers a generous welcome bonus, regular promotions, and a rewarding loyalty program to ensure that every moment spent with us is thrilling and rewarding. Join us at 1ace and experience an unparalleled online casino experience, where extraordinary victories await around every corner. Our dedicated team is committed to providing a unique and personalized gaming experience, with a vast array of games to choose from, including slots, table games, and live dealer options. With our user-friendly platform and 24/7 customer support, you'll feel right at home and ready to take on the challenge of winning big. From bonuses to tournaments, we offer a range of exciting opportunities to boost your gameplay and increase your chances of winning. Our loyalty program is designed to reward our valued players, with exclusive benefits and perks for frequent players. At 1ace, we're dedicated to providing an unforgettable gaming experience, and we invite you to join us on this exciting journey.
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