1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8077717654
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing the app without any problems. This should allow you to access the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means users can cash out their real gaming winnings, but not the rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes linking your Aadhar card, adding UPI (Unified Payments Interface) information, and saving all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but the entire process may take up to 3 hours. However, there may be instances where payment processing is delayed, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned through gameplay using the bonus amount are eligible for withdrawal. This means you can only withdraw winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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