1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2511893321
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows for easy and hassle-free access.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first, check your internet connection for a strong signal. If you still encounter problems, click on the "send OTP" option and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should fix any compatibility or functionality issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming, not from bonus amounts. This means you can redeem your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. All necessary details must be accurately saved to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking 30 minutes to 3 hours to complete. However, occasional payment delays may prolong the wait, in some cases up to 24 hours. This delay mainly affects the payment processing, rather than the overall app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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