1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8234098650
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (one-time password) sent to your number. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the designated time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the login issue and complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated features. Once installed, you can start playing the app with its new updates.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. However, withdrawals are only possible for earnings from gaming activities, and not for bonus amounts. This means users can only redeem their rewards from actual gaming performance, not bonuses or promotions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Money earned from playing games using bonus funds can be withdrawn. Bonus funds' earnings can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is still pending, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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